Spam emails come in all forms, from unwanted newsletters to claims of a long lost fortune from a very distant relative.

Normally, your provider uses very specialized software and techniques to prevent these emails from ever appearing. However, some emails may still get through to your inbox.

Does BlueMail Support Spam Management?

BlueMail offers a spam management tool to supplement your provider’s existing spam filter by providing an option to mark emails that your provider’s “spam filter” may not have caught. These marked emails will be added to your Spam List and future emails from the spammer (or their domain) will go directly to the Spam folder bypassing your inbox.

Note: The Spam List for BlueMail is personal and local only for you while using BlueMail.

How to Mark an Email as Spam?

There are two ways to mark an email as spam:

  1. You can open the email and tap the 3-dot menu | Mark as Spam:
  2. You can use BlueMail’s Swipe Menu which can be configured to mark an email as spam.

After you’ve selected Mark as Spam, you’ll have two options:

  • Mark this address – Any mail that was received from this specific email address will automatically move to the Spam folder.
  • Mark the whole domain – Any mail that was received from this domain will automatically move to the Spam folder.

This specific mail will be moved to Spam and all future emails from that sender’s address or domain will now arrive in your Spam folder.
Please note: Other emails currently in the Inbox with this domain or address, will now display a Red Spam Indicator on the avatar.

bluemail_gif_spam

How to Unmark an Email as Spam?

To unmark an email as spam, go to the Spam folder | Open the email | Tap the 3-dot-menu | Unmark as Spam | confirm with OK.

If your provider identified the email as spam, it will not have a Red Spam Indicator on it and will move the email to the Spam folder automatically. BlueMail will not be able to change this.

The Red Spam Indicator appears for emails marked using BlueMail’s Spam Manager. The Red Spam Indicator will not appear on Emails that your provider has filtered as spam.

How Do I Remove an Address or Domain From The Spam List?

Email Addresses and Domains that were previously marked as spam can be found in the Spam List.

To edit the Spam List in BlueMail please tap More (o o o) | Various Account Settings | select the account | Spam List | select either Addresses or Domains | tap the red X

bluemail_spam_addresses

By tapping the red (X), you can unmark future emails from that sender or domain as spam.